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September 17, 2019
Yuri, a cutlery manufacturer, produces spoons. The market in which the business operates is highly competitive, as there is a shortage of steel of adequate quality. There is a good availability of labour, but not of those who are experienced in cutlery manufacture. The budgeted and actual figures for the previous period are represented in the tables below Budget Actual Variance Units sold 100,000 75,000 (25,000) Materials £ 15,000 22,500 […]
September 17, 2019
SCENARIO You are in a small business as a sole trader. You wish to purchase some new machinery costing £50,000. Capital expenditure may be financed by a variety of external sources (as well as internal). Capital investment appraisal is an important decision-making function. The selection of a particular project and the most appropriate means of financing it are difficult decisions to make. As a senior manager you will receive some […]
September 17, 2019
CASE STUDY: Monitoring and controlling performance at Marks & Spencer Marks & Spencer is Europe’s most profitable retailer with a global brand and global recognition. Its achievement largely depends on the effective use of people. An organisation may have the latest technology and the best physical resources, but it will never thrive if it does not value its people. Its most valuable asset will always be its people and the […]
September 17, 2019
Task 1: Researching Hotel Customer Service Policies in Global Hotel Chain in UK (USE ANY 5 STARS HOTEL AS EXAMPLE IN THIS ESSAY) Scenario Obtain Customer Service Policies from a Global Hotel Chain and find reasons why the hotel has these policies. USE IBIS HOTEL OR MARRIOTT HOTEL FOR EVALUATION NOTE RELATE THIS TO ANY GLOBAL CHAIN HOTEL IN UK Produce a Report1 which: USE IBIS HOTEL OR MARRIOT HOTEL […]