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June 6, 2019
1) “Is empowering employees always a good thing?” To address this question, please read the attached “Employees Putting on the Ritz at KMC”. This article discusses an employee empowerment program at Kootenai Medical Center in Coeur d’Alene, Idaho. 2) What are some of the potential benefits of the program of empowerment at KMC? Potential drawbacks? From a “service marketing” perspective discuss whether or not KMC’s program is a good idea; […]
June 6, 2019
Improve your answer with examples. 2.How do firms manage all of their products and services? What are the steps in the best development process for new products/services?
June 6, 2019
Attend an event of any subfield (civic, expo/exhibit, fair/festival, hallmark event, hospitality, meeting/conference). Observe the event from an attendee’s perspective and from a planner’s perspective. Compose a 3-4 page written report on what you experience from both points of view. The report should include the following: * Overview of the event- What is it? Purpose? Basic details. * Attendee’s perspective- What did you experience? What senses were engaged? What amenities […]
June 6, 2019
MUST WATCH THE Documentary (available on Netflix) – FYRE: The Greatest Party That Never Happened This reaction paper is an analysis and an evaluation of consumer behavior and how it relates to marketing. How to Write the Reaction Paper: 1. As a starting point for reaction paper, summarize the documentary in two to three paragraphs. What was the film trying to say? What were the main points? What important concepts […]