Carry out an individual research into internal sales techniques. Using your research, produce a written report of your findings which should include: a) An assessment of the influence of design and layout on customer spending (ref. 3.1) b) A review and evaluation of the effectiveness of internal merchandising materials(ref 3.2) c) An evaluation of different promotional activities according to different scenarios (ref. 3.3) Task D Research report describing the role of staff in maximising sales Carry out an individual research into the role of staff in sales. Using your research, produce a written report of your findings which should include: a) An evaluation of personal selling techniques (ref. 4.1) b) A discussion about the influence of operational design on sales revenue (ref 4.2) c) Key principles that should be included in a sales training programme (ref. 4.3) 1. TABLE OF CONTENTS 2. GOOD INTRODUCTION 3. EXCELLENT BODY REPORT WITH DIAGRAMS 4. GOOD CONCLUSION 5. REFERENCES SALES DEVELOPMENT AND MERCHANDISING WORK