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Adding value and improving consumer experience using mobile devices


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For this assignment I would like you to research Social Media… with direct focus on Mobile Devices. This is the fastest growing segment today…. companies are trying to learn and understand how they can apply surveys and get more feedback from the consumer…. and how to better promote goods or services… in an effort to gain a competitive advantage in the market place. They want to add Value… to their Customers, build Loyalty and Trust. In your research focus on 3 companies that are doing something Unique, Dynamic, Different or Interesting to stay more competitive… by adding value and improving consumer experience. What lessons did you learn that you will be able to apply in the future? In your research focus on 3 companies that are doing something Unique, Dynamic, Different or Interesting to stay more competitive… by adding value and improving consumer experience. What lessons did you learn that you will be able to apply in the future? • APA format, 6th edition is required * You will need a cover, abstract and reference pages to get started. >>>>> You need to submit 3 full pages of content for a total of 6 pages max. * Be specific, detailed, factual with descriptive observations and examples.


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