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Research how communication is impacted between customers and employees in problems with call centers (language or dialect)


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Week 7 – Final Research Major Paper Changes in advancement to technology with the advent of internet have created business across national boundaries with challenges as well as opportunities. Assignment: Research how communication is impacted between customers and employees in problems with call centers (language or dialect), and the role social media play today in international business for a competitive advantage. Consider – Facebook, Twitter, Instagram, YouTube, LinkedIn, etc.with website marketing – advertising and promotions. In other words, how can these tools and mediums promote a business. Write 8 full pages of text (content – which does NOT include cover page, references or table of contents) addressing the above, with at least 6 references in APA Format for 30% grade! You will need: Cover page Table of Contents Introduction to Effective Communication Call Center Communication Social Media Conclusion / Recommendation References No Wikipedia, BLOGS with ads from yahoo.com or google.com


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