Week 7 – Final Research Major Paper Changes in advancement to technology with the advent of internet have created business across national boundaries with challenges as well as opportunities. Assignment: Research how communication is impacted between customers and employees in problems with call centers (language or dialect), and the role social media play today in international business for a competitive advantage. Consider – Facebook, Twitter, Instagram, YouTube, LinkedIn, etc.with website marketing – advertising and promotions. In other words, how can these tools and mediums promote a business. Write 8 full pages of text (content – which does NOT include cover page, references or table of contents) addressing the above, with at least 6 references in APA Format for 30% grade! You will need: 1. Cover page 2. Table of Contents 3. Introduction to Effective Communication 4. Call Center Communication 5. Social Media 6. Conclusion / Recommendation 7. References No Wikipedia, BLOGS with ads from yahoo.com or google.com search engines; UKEssay.com; www.buzzle.com; study.com or site that challenge as they present a biased opinion.