briefly describe and evaluate the process nescessary to develop a multi-item scale (300words) 2. identify and discuss steps an d issues in questionnaire design that could impact on the quality of the research results (600w) 3. explore the differences in the sampling steps a research is likely to take when designing a qualitative research and designing a quantitative research (600w) 4. explain the characteristics of grounded theory that ake it a good method for qualitative data analysis (600w)