Choose one of the professional scenarios provided in Blackboard under the Student Center tab,

1. Saban is a top performing industrial equipment salesperson for D2D. After three years of working with his best client, he receives a text message from Pat (his direct manager) assigning him to a completely different account.

Pat has received complaints that Saban gets all of the good clients and is not a “team player.”

Saban responds to the message and asks for a meeting with Pat to discuss this change. Pat responds with another text message that reads: “Decision final. Everyone needs to get a chance to work with the best accounts so it is fair. Come by the office and pick up your new files.”

Moments later, Saban sends a text message to Karen, his regional manager and Pat’s boss. It simply reads, “We need to talk.”

2. Amber, Savannah, and Stephen work for Knowledge, Inc. (a consulting company). While on a conference call with Tim Rice Photography (an established client), the group discusses potential problems with a marketing campaign. Tim Rice, lead photographer and owner of Tim Rice Photography, is insistent the marketing is working and changes are not needed.

Amber reaches over to put Tim on “Mute” but accidentally pushes a different button. She immediately says to Savannah and Stephen that the marketing campaign is not working and that “…Tim should stick to taking pretty pictures.”

Tim responds, “You know I can hear you, right?”

PLEASE CHOOSE EITHER OPTION ONE OR TWO

Write a Professional Email Message (in the form of Figure 5.1 on page 84 of BCOM9) from the perspective of a character in the scenario. The email should discuss the communication issue provided in the scenario and should be addressed to another character from the scenario.

The message should take the form of an email; however, you will submit your assignment to the online course shell.

The professional email message must adhere

to the following requirements:

1. Content:

1. Address the communication issue from the scenario.
2. Request a face-to-face meeting to discuss the issue (at a specific time).
3. Concentrate on the facts of the situation and avoid using overly emotional language.
4. Assume your recipient is learning about the situation for the first time through your communication.

2. Format:

1. Use a descriptive subject line or heading.
2. Include an appropriate and professional greeting / salutation.
3. Use email form including: To:, From:, Subject:, and Signature.

3. Clarity / Mechanics:

1. Focus on clarity, writing mechanics, and professional language/style requirements.
2. Run spell/grammar check before submitting.

4. Your assignment must:

1. Plan, create, and evaluate professional documents.
2. Deliver professional information to various audiences using appropriate tone, style, and format.
3. Analyze professional communication examples to assist in revision.